Contact information

✉️ EMAIL US

care@oown.in
We respond within 24-48 hours

Phone: +91 9777918923
WhatsApp: Chat with us on WhatsApp
Monday - Saturday: 10:00 AM - 6:00 PM

Monday - Saturday: 10:00 AM - 6:00 PM IST
Sunday: Closed

For damaged, missing, or spoiled products:

• Email us within 2 days of delivery
• Include your order number
• Attach photos of the product and packaging

For policy questions, check our Refund & Cancellation Policy.

Q: How long does it take to get a response?
A: We typically respond within 24-48 hours during business days.

Q: What do I need for a replacement request?
A: Order number, invoice image, photos of product and packaging.

Q: Can I cancel my order?
A: Once dispatched, we cannot accept cancellations.

Q: Do you offer refunds?
A: We offer replacements instead of refunds for eligible cases.

Have more questions? Reach out to us at care@oown.in or call +91 9777918923 🌿