Shipping and Delivery Policy

At OOWN, we're committed to delivering your natural products safely and efficiently. Please review our shipping and delivery guidelines below.

Free Shipping

Free shipping is available only when specified as part of promotional campaigns or special offers. Standard shipping charges apply to all other orders.

Shipping Requirements

To ensure smooth delivery of your order, please provide:

✓ Complete postal address with PIN code
✓ Valid email address
✓ Active contact number

Important: Please double-check your PIN code and contact number before completing your order. Incorrect details may cause delivery delays or failures.

Processing & Dispatch Time

Items In Stock

If your ordered items are currently in stock, they will be packed and dispatched from our warehouse within 3 working days of order confirmation.

Items Out of Stock

If some items in your order are not in stock, we will produce them fresh and dispatch within 10 working days of your order being placed. We will keep you informed if this situation arises.

Delivery Timeline

Our courier partners deliver shipments:

Days: Monday to Saturday
Time: 9:00 AM - 7:00 PM

Please note: Working days exclude Sundays and public holidays.

Factors Affecting Delivery

Delivery timelines are subject to factors beyond our control, including:

• Unexpected travel delays from courier partners
• Weather conditions
• Transportation strikes
• Local area restrictions

We appreciate your patience and understanding in such circumstances.

Order Tracking

As soon as your package is dispatched, we will email you the tracking details. Please allow the processing time mentioned above before expecting tracking information.

You can use the tracking number to monitor your shipment's progress with our courier partner.

Need Help?

For any questions or clarifications regarding shipping, please contact us at:

Email: care@oown.in
Response Time: 24-48 hours

Only One Way. Nature's Way. OOWN.

We're committed to ensuring your OOWN products reach you in perfect condition, preserving their natural goodness every step of the way.